AHIT provides unlimited software support by telephone or e-mail for our InspectIT customers Monday-Friday | 8:30 a.m. – 5:00 p.m. CST. Our aim to assist you in the installation and use of our inspection software. Our goal is to get you up and running and resolve any issues as quickly as possible.
Software Support E-mail: [email protected]
Our team is dedicated to answer and resolve all calls and emails into our Support Team, within one business day, in the order that they are received.
Software Support Line: 800-441-9411 – option 3
Most support calls typically last only 6 minutes. To ensure your experience with our Support Team is as smooth and efficient as possible, we ask that you have your InspectIT application open on your tablet.
IMPORTANT SUPPORT UPDATE
If you are experiencing technical difficulties with your course, the FASTEST way to get help is to use THIS FORM to submit your information directly to a waiting agent, who will either call or email you back. Please be sure to check your email for updates after you submit the form, as you should receive an email from your designated agent to confirm your request.
Important InspectIT Server Maintenance Update
UPDATE 8/24/2021 @ 10:15pm CDT – After extensive testing throughout the day, we have validated that all InspectIT services including authentication, cloud syncing, and web app access are now functioning as expected. We appreciate your patience and the support of the InspectIT user community as we worked toward resolution.
If you have additional issues with InspectIT, please contact InspectIT Support at 800-532-7649. Support hours are Monday – Thursday, 7:30 am – 7 pm CT; Friday, 7:30 am – 6 pm CT; and Saturday, 8 am – 4 pm CT.