Software Support Assistance

AHIT provides unlimited software support by telephone or e-mail for our InspectITTM customers Monday-Friday | 8:30 a.m. – 6:00 p.m. central. Our aim to assist you in the installation and use of our inspection software. Our goal is to get you up and running and resolve any issues as quickly as possible.

Software Support E-mail: [email protected]

Our team is dedicated to answer and resolve all calls and emails into our Support Team, within one business day, in the order that they are received.

Software Support Line:  800-441-9411

Most support calls typically last only 6 minutes. To ensure your experience with our Support Team is as smooth and efficient as possible, we ask that you have your InspectIT application open on your tablet.

Important InspectITTM Notice

The InspectITTM software will be retired on June 30, 2022. It is recommended to download and retain a copy of all client reports. Whether you use the app, cloud and/or the web app desktop version, you can export your reports.

Please take note, effective June 30, 2022 InspectITTM software:

  • Cloud Access – InspectITTM Cloud portal will not permit user login. This means no new data or backups can be added and stored inspection reports cannot be accessed.
  • InspectITTM App Availability – the InspectITTM app will be removed from app stores
  • Support – AHIT will no longer offer or provide support for InspectITTM software

Back Up Your Reports

Don’t forget to backup all your existing home inspection reports on InspectITTM Cloud, iOS and Android.
Download instructions or watch one of our how to videos to see how.

Download Now

iOS – How to Save Reports

Android – How to Save Reports

Cloud – How to Save Reports

As you consider alternative home inspection report applications, know that hundreds of InspectITTM users have already transitioned to the Home Inspector Pro software and the feedback has been overwhelmingly positive. AHIT instructors have also made the switch and use HIP for their inspection businesses.

As AHIT’s recommended home inspection reporting software solution, HIP:

  • Has a custom template just like the InspectITTM report you’re used to.
  • Has a converter to seamlessly transfer your InspectITTM reports and comments to HIP.
  • Offers special pricing promotions that are available exclusively to InspectITTM users.

If you’re interested in upgrading to HIP, please contact Home Inspector Pro to learn more about the software and lock in your special AHIT rate.

Learn More about HIP
  • R. Smith

    Coming into class I inspected 5,000 to 7,000 houses as an insurance adjuster and real estate appraiser. The past week’s education and textbooks has doubled or tripled my knowledge. The marketing session will make it happen!

  • B. Kraft

    Thank you for the continued support. It is nice to know I can count on you all when I need my questions answered.

  • B. Hardy

    Thank you for an outstanding week of professional training. I can’t imagine anyone ever thinking of going into this business without attending your school.