American Home Inspectors Training (AHIT) Legal
These terms and conditions listed below are applicable to The CE Shop, LLC entity, American Home Inspectors Training (AHIT).
CONTENTS:
- Enrollment
- Tuition and Pricing Policies
- Refund Policy
- Rescheduling and Repurchasing Classes
- Progress Completion and Attendance
- Discrimination and Conduct Policy
- State Specific Policies
- Other Terms and Conditions
- Privacy Policy
ENROLLMENT
Enrollments are accepted via our school website https://www.ahit.com/ or by phone at 1.800.441.9411. Admission is open to any person meeting the below qualifications. No qualified person may be excluded from enrollment on the basis of race, color, religion, gender, gender identity and/or expression, national origin, disability, marital status, sexual orientation, or military status.
APPLICANTS MUST MEET THE FOLLOWING REQUIREMENTS:
- Be at least 18 years of age.
- Submit any required forms (Enrollment Agreements, etc.) as required by state postsecondary regulations.
- Have access to internet compatible devices.
- Possess base-level computer skills including: ability to read text on screens, click through course material, and take exams online.
- Pay appropriate fees.
Students may register via the website or by calling 800.441.9411. Certain states require a signed Enrollment Agreement and other disclosures to complete registration.
ENROLLMENT IN RADON AND MOLD COURSES
AHIT partners with Environmental Consultants and Affiliates Network (ECAN LLC) to provide radon and mold course content. When a student enrolls in one of these courses, they will be directed to ECAN for access to the course, and by accessing the course, agrees to ECAN’s enrollment and school policies.
TECHNICAL SYSTEM REQUIREMENTS
American Home Inspectors Training courses are delivered through a secure and proprietary Learning Management System (LMS). An internet connection is required (high speed is recommended, but not required). Please refer to our FAQ page for a full list of requirements.
CE HOURS OR NOT-FOR-CREDIT HOURS
When a course is approved for CE credit, the hours of approval will be reflected on the state-specific web page under column headings reflective of the type of credit being given. If the course hours are listed ONLY in the “Total” column, the course DOES NOT carry any CE credit in that state.
Tuition and Pricing Policies
Students enrolled in the same program may pay different tuition based upon effective dates of promotions. Tuition at the time of enrollment is final. Students who modify a program or service in a manner which will reduce or increase tuition may also pay a different price than other students.
Students who meet the following qualifications are eligible for tuition discounts:
- Students enrolling as part of a group
- Students enrolling under the same course schedule where discounts are available to all students
- Military personnel
American Home Inspectors Training does not offer scholarships or loans. Financing is available to qualified students. Students should contact a customer service representative for details.
REFUND POLICY
American Home Inspectors Training is committed to student satisfaction. If you are unsatisfied for any reason, American Home Inspectors Training will refund the purchase price of any course if the refund request is submitted within thirty (30) days of purchase, prior to course expiration, and the course is not more than fifty percent (50%) complete.
Regarding Exam Prep Edge, American Home Inspectors Training will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within thirty (30) days of purchase and if the initial assessment has not been completed.
American Home Inspectors Training does not offer price adjustments on previously purchased items.
LIVE CLASSROOM AND LIVE ONLINE COURSE POLICIES
By enrolling in a live classroom or live online course, you agree to attend all scheduled sessions in full.
Refunds are only available if requested within 30 days of purchase. Refunds will only be issued if the course is not more than 50% complete.
Rescheduling a course is permitted up to 15 calendar days prior to the course scheduled date. One course reschedule is permitted at no cost. Additional course reschedules will be charged 50% of the current retail price.
You must participate in all required activities (quizzes, polls, discussions, etc.), verify your identity, and use an approved device (desktop, laptop, or mobile device with a stable internet connection and camera). Disruptive behavior or non-compliance may result in removal from the course without refund.
Texas Courses:
All online course work must be complete prior to starting the Practicum fifteen (15) business days prior to your live training start date. AHIT and The CE Shop reserve the right to reschedule you to a future class if you have not completed your Professional Home Inspection Online Courses and will waive the reschedule fee one (1) time. Any additional class rescheduling required will be priced at fifteen percent (15%) of the current retail price of the class.
If the Practicum or Field Training is not successfully completed, a fee equal to fifty percent (50%) of the current retail price of the course will be charged for re-enrollment in any future Practicum or Field Training courses.
Illinois Courses:
Retaking the final exam for the Field Training course requires a fee of $239. Upon notification that you did not pass your exam; you will receive information on how to schedule the retake as well as payment information. Discounts and promo codes are not applicable.
ELECTRONIC TEXTBOOKS
American Home Inspectors Training eTextbooks are not returnable. All sales are final. Any eTextbooks procured through RedShelf expire 365 days from the purchase date. Up to 100% of eTextbook content may be downloaded, within the eReader, to be used for offline viewing only. A maximum of 20% of eTextbook content may be downloaded or printed for personal use outside of the eReader.
FINANCIAL AID
Financial aid is not available for any courses.
American Home Inspectors Training reserve the right to refer any outstanding balance to a collection agency.
PAYMENT PLAN
Short-term payment plans may be offered by American Home Inspectors Training for select products. The following terms and conditions apply to American Home Inspectors Training payment plans where offered for home inspection.
- The school is authorized to charge my credit card for the payments due on my account as the payments become due (in 30-day intervals).
- The school is entitled to suspend my course in the event that I miss a payment for any reason and that the account will stay suspended until any past due payment(s) are received.
- I am not entitled to receive my certificate of completion for the course until the school has been paid in full for the course.
- The school is entitled to charge my credit card an Administrative Fee of $9.99 per payment made under the Payment Plan. Under no circumstances am I entitled to a refund of any administrative fees paid.
- In the event that any payment is not made per the above terms, the amount of the total unpaid balance shall be due and forthwith payable, and the school shall be entitled to collect the full remaining unpaid balance. If the school incurs any costs and/or fees (including reasonable attorney fees) in the collecting of any unpaid balance, the student agrees to pay the same, and said costs and/or fees to be added to any unpaid balance.
- Due to the tax law which mandates that online businesses must collect sales tax in certain states, if your state requires sales tax to be collected, it will automatically be added to the total amount due at checkout. In addition, if you choose to set-up a payment plan, sales tax will be added to each monthly payment plan total. For questions, please contact AHIT at 1.800.441.9411 or ahit@TheCEShop.com.
- Promo codes are not allowed in conjunction with payment plans.
Extended payment plans may be offered by Affirm, a third-party vendor, for select products, for personal use only. Affirm’s terms of service apply. By signing up for an extended payment plan, you hereby acknowledge that you have read and agree to Affirm’s terms of service.
Subject to eligibility. Your rate will be 0-36% APR based on credit, and is subject to an eligibility check. For example, a $700 purchase might cost $63.18/mo over 12 months at 15% APR. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount and a down payment may be required.
Please note that you may not receive a rebate of any interest that may have already accrued on an amount that later gets refunded.
American Home Inspectors Training reserve the right to refer any outstanding balance to a collection agency.
PROMOTIONAL CODES
Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the “Apply Discount” button. The discount amount will then be subtracted from the total amount due.
Promotional codes cannot be combined and are not eligible for use in conjunction with payment plans, extensions, or additional certificates of completion.
Promotions offered by The CE Shop do not extend to appraisal products, American Home Inspectors Training products, or eTextbooks. However, American Home Inspectors Training reserves the right to introduce special promotions for these specific products during designated times throughout the year.
Discounts do not apply to Ohio Pre-Licensing courses. Ohio discounts only apply to Pre-Licensing package features, Exam Prep Edge, Post-Licensing, and Continuing Education.
SALES TAX
Due to the tax law which mandates that online businesses must collect sales tax in certain states, if your state requires sales tax to be collected, it will automatically be added to the total amount due at checkout. In addition, if payment plans are available, sales tax will be added to each monthly payment plan total. For questions, please contact American Home Inspectors Training.
FACILITIES
American Home Inspectors Training’s facilities include technologically equipped classrooms. All live training courses are held in designated training areas on pre-scheduled dates.
Rescheduling and Repurchasing Classes
RESCHEDULING LIVE CLASSES AND FIELD TRAINING
CHANGES MADE BY THE SCHOOL
If the school cancels a live class (for any reason), then you may transfer into another session of your choice at no expense. If the school is unable to make alternative arrangements that are satisfactory, then the school will refund all monies paid. The school is not responsible for any travel expenses (e.g., air, hotel, car rental, etc.) incurred.
ATTENDANCE
Attendance is strictly monitored. Attendance information is recorded and retained in the class files. Students are expected to attend all classes within the time the course is scheduled and actively participate in order to receive a completion certificate. For virtual courses, you agree to log in individually and remain on camera, where applicable, for the entire duration. If you are absent from camera for more than 15 minutes, arrive late, leave early, or miss more than one day, you may be removed from the course and lose course credit or be required to re-enroll with associated fees. Breaks will be included as needed.
Missed class time can be made up at the discretion of the school. If more than one day of class is missed, student may be subject to re-enrollment and any associated fees.
EXAM PREP EDGE
Exam Prep Edge courses expire two (2) years from the date of purchase.
EXPIRATION AND COURSE EXTENSIONS
Online courses must be completed within twelve (12) months of enrollment date. If you are unable to complete your course within the initial twelve (12)-month period, then you may extend your course access, for a fee, for up to eighteen (18) months total, when allowed by the regulatory body.* The cost of extension is twenty percent (20%) of the current retail price of the course for each thirty (30)-day extension or partial thirty (30)-day extension, in the event that the course expires prior to the end of the final thirty (30)-day extension. Access to the course after thirty (30) days from initial expiration requires re-enrollment at a discounted fee of fifty percent (50%) of the current retail cost and no progress will be kept.
*The Louisiana AHIT course must be completed within six (6) months of purchase date. No extensions are allowed.
Live classes and field training expire according to the class dates and attendance is required. Missing any scheduled days will result in forfeiture of tuition and require re-enrollment in an upcoming class at a discounted fee of fifty percent (50%) of the current retail cost.
REPURCHASE POLICY
If your course has fully expired, you may repurchase the course at fifty percent (50%) off of the current retail price one (1) time. This option is only available for thirty (30) days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.
COURSE APPROVAL
In the event of an extension or re-enrollment, it is the responsibility of the student to verify with a school representative that the course approval is still active.
CHANGES MADE BY THE SCHOOL
If the school cancels a live class (for any reason), then you may transfer into another session of your choice at no expense. If the school is unable to make alternative arrangements that are satisfactory, then the school will refund all monies paid. The school is not responsible for any travel expenses (e.g., air, hotel, car rental, etc.) incurred.
SOFTWARE
AHIT students receive a trial of home inspection software with enrollment in a pre-license course. AHIT students may also purchase home inspection software separately. As a user of that software, you agree to their terms and conditions.
Progress Completion and Attendance
Students must complete 100% of the learning material presented in a course and demonstrate understanding of the material by passing all quizzes and the final exam (where required by the regulatory entity) to receive credit hours for the course. Students who do not complete 100% of the material will not be issued a certificate of completion and will not receive credit hours for the course.
For courses that require monitored seat time or limit credit hours in a 24-hour period, our online course delivery system manages this requirement.
All course enrollment and completion times are recorded in Central Standard Time (CST). American Home Inspectors Training does not have a probation policy in place for courses.
STUDENT IDENTITY VERIFICATION
In addition to utilizing a unique username and password to access student profiles and course materials, each student is required to complete a digital signature at the end of the course attesting to his/her identity. Student accounts cannot be shared.
SHARING OF USERNAME AND PASSWORDS
To avoid the potential of a breach of your personal data, AHIT requires all students to maintain the confidentiality of their student account login information and not provide that information to any third party for any reason.
ATTENDANCE
Attendance in live classes is taken twice daily, during the morning session and again in the afternoon. Students are asked to sign/initial for each class attended. Attendance information is recorded and retained in the class files. Students are expected to attend all classes within the time the course is scheduled and actively participate in order to receive a completion certificate. Paid tuition will be refunded according to the applicable refund policy.
Missed class time can be made up at the discretion of the school. If more than one day of class is missed, student may be subject to re-enrollment and any associated fees.
LEAVE OF ABSENCE/WITHDRAWAL
Students may request a leave of absence for extenuating circumstances. Arrangements may be made to re-enter the next available course or other upcoming classes. Students must complete the live coursework within twelve (12) months. Students must complete the online training within twelve (12) months.
If students are unable to complete the course during the scheduled session or fail to meet AHIT standards for satisfactory progress or completion, repurchase is required. A discounted fee of fifty percent (50%) of the current retail price will be charged.
GRADING
Students are graded on a pass/fail system. Those who attend live training must be present for all class time. The expectation is that students will engage fully, ask questions, and where required during field training, complete inspection reports of acceptable quality. If satisfactory progress is not made during class, AHIT reserves the right to require that the student re-enroll. See “Leave of Absence.” A fee may apply.
Depending on your state’s requirements, a completion certificate will be available within seventy-two (72) hours of completing all requirements.
SATISFACTORY PROGRESS
Students may receive feedback about their skills and knowledge based on in-class participation, fieldwork, and completion of reports.
COMPLETION
Students will receive a completion certificate upon satisfactory completion of all course requirements including minimum grades, attendance, and any other requirements including, but not limited to, affidavit and course/instructor survey.
DIGITAL SIGNATURE COMPLETION REQUIREMENTS
Once all required coursework has been completed, students must certify that they were the student/licensee who completed the coursework. This is accomplished at the end of each course, within our LMS. A course and instructor evaluation is also presented at this time to the student. Once certification has taken place, the student’s certificate of completion is sent to the student via an automated email and is also stored in the student’s online account for a minimum of five (5) years unless otherwise stated. Any exceptions to these rules will be provided to the student in the requirement details via the webpage, email instructions, and/or course orientation and completion slides.
COURSE REPORTING
If your course completion is required to be reported to a regulatory agency, please allow a minimum of three (3) business days for the school to report your course completion.
EXAMINATIONS
The following terms apply to exams, unless otherwise stated in these Terms and Conditions:
- Unit exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.
- Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.
- Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may take the examination as many times as necessary to achieve a passing score and demonstrate understanding of the material, unless the jurisdiction or education type specifies otherwise. Please refer to the state-specific catalog page(s) for information on the number of final exam attempts, passing percentage required, and proctoring requirements.
- If a jurisdiction requires the final course exam to be proctored, the student will be required to use American Home Inspectors Training’s third-party electronic proctoring solution at the student’s cost, where applicable. The student will need to schedule an appointment with the online proctor in advance. Full details of the online proctoring process can be accessed here.
- Some states may require the final course exam to be proctored in person. Full details of the in-person proctoring process can be accessed here.
RECORDS
Student files are retained for the minimum time required by state regulations. Online student files are maintained online in our cloud-based servers, and paper files are held at American Home Inspectors Training’s corporate offices.
Student records may be requested in writing by the student at any time. Student records are confidential. No records will be made available to employers, prospective employers, family members, or other schools unless a written request has been made by the student.
Please visit our website to view our FERPA policy.
JOB PLACEMENT
American Home Inspectors Training does not offer job placement services. American Home Inspectors Training makes no representations except as expressly set forth in this catalog, and under no circumstances does American Home Inspectors Training make any claim, promise, or guarantee of employment.
CRIMINAL HISTORY
A criminal history may make you ineligible for the license you are seeking. For questions or information, please contact the licensing agency in the state for which you are interested in becoming licensed.
PREVIOUS CREDITS
Credits earned from another institution cannot be combined with those earned through American Home Inspectors Training. American Home Inspectors Training does not guarantee the transferability of its credits to any other institution unless a written agreement exists with another institution.
LICENSE INFORMATION
It is the responsibility of the student to provide American Home Inspectors Training with the student’s correct and complete license number and any and all required information (legal name, date of birth, etc.) on record with the entity that issues the student’s license. American Home Inspectors Training will not be responsible or liable for any disciplinary action by any regulatory entity including, but not limited to, a course not being reported on time or late/reinstatement fees or changes in license status to the licensee as a result of incorrect license information provided by the student.
Discrimination and Conduct Policy
American Home Inspectors Training does not discriminate on the basis of race, color, religion, gender, gender identity and/or expression, national origin, disability, marital status, sexual orientation, or military status in the establishment of fees, entrance qualifications, or standards for successful completion of any course.
It is expected that students will conduct themselves in a professional manner and demonstrate respect for their instructors and fellow classmates. The school reserves the right to terminate a student on any of the grounds listed below. Termination notice will be in writing citing the reasons for termination. Tuition will be refunded according to the applicable refund policy.
Possible reasons for termination can include but are not limited to:
- Failure to comply with school rules, policies, and regulations
- Unprofessional conduct
- Unsatisfactory academic progress
- Excessive absence or lateness
- Failure to pay fees when due
- Cheating or falsifying records
- Breach of enrollment agreement
- Entering school site while under the influence or effects of alcohol, drugs, or narcotics of any kind
- Carrying a concealed or potentially dangerous weapon
- Sexual harassment
- Harassment of any kind including intimidation and discrimination
SEXUAL HARASSMENT AND HAZING POLICY
American Home Inspectors Training takes the issue of sexual harassment very seriously. Sexual harassment includes unwelcome sexual advances or offensive comments, gestures, or physical contact of a sexual nature between and/or among students and staff. Sexual harassment or harassment because of age, race, color, religion, national origin, sexual orientation, or disability, will not be tolerated. This includes any kind of intimidation or discrimination. Investigation into such concerns will be undertaken promptly and handled confidentially. Behavior that denigrates the integrity of another student (hazing) will not be tolerated. If a student or employee feels that he or she has suffered a form of discrimination or harassment, the individual should immediately contact a supervisor or school director. Students or staff involved may be subject to dismissal or termination.
GRIEVANCE POLICY
Students who have a grievance with the school are encouraged to resolve the matter with their instructor. If still unsatisfied, the grievance may be addressed to the School Director or President of The CE Shop LLC dba American Home Inspectors Training (The CE Shop) at The CE Shop, 5670 Greenwood Plaza Blvd, Suite 340W, Greenwood Village, Colorado 80111, Telephone: 888-850-0889. A student may be dismissed for any violation of the school rules, policies, and/or regulations as set forth herein. The President of The CE Shop, after consultation with all parties involved, makes the final decision. Where appropriate, the President of The CE Shop will review each case and decide whether to grant re-admittance.
DISMISSAL
Violation of any American Home Inspectors Training policies may result in permanent dismissal from the school. After review of all pertinent facts and information, the President of The CE Shop LLC dba American Home Inspectors Training will make the final determination in regard to dismissal and/or re-admittance.
REASONABLE ACCOMMODATION POLICY
American Home Inspectors Training provides reasonable accommodations for disabilities. A student must provide ten to fourteen (10-14) business days’ notice in order for their accommodation to be properly processed.
State Specific Policies
Enrollment agreement and catalog policies supersede these terms and conditions. For students who are residents of the states listed below, the state-specific Enrollment Agreement contains the applicable refund and cancellation policy.
Arizona-Specific Terms and Conditions
The Arizona Terms and Conditions are contained in the attached two links:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Colorado-Specific Terms and Conditions
The Colorado Terms and Conditions are contained in the attached links:
Catalog
Enrollment Agreement
Certificate Financial Hold Exemption Policy
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Kansas-Specific Terms and Conditions
The Kansas Terms and Conditions are contained in the attached two links:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Kentucky-Specific Terms and Conditions
The Kentucky Terms and Conditions are contained in the attached two links:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Louisiana-Specific Terms and Conditions
The Louisiana Terms and Conditions are contained in the attached link:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Michigan-Specific Terms and Conditions
The Michigan Terms and Conditions are contained in the attached two links:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Nebraska Terms and Conditions
Additional Nebraska Terms and Conditions may be found below:
Refunds outlined in American Home Inspectors Training’s Refund Policy will be reimbursed within 60 days.
If grievances or complaints are not resolved satisfactorily students may contact the Private Postsecondary Career School Office at the Nebraska Department of Education at PPCS-VE P.O. Box 94987. Lincoln, NE 68509-4987 Contact Us! – Nebraska Department of Education
Ohio-Specific Terms and Conditions
The Ohio Terms and Conditions are contained in the attached two links:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Tennessee-Specific Terms and Conditions
Attention! Admission Requirements
Official transcripts are required for your admission to American Home Inspectors Training. If transcripts are not received, you will be withdrawn from the course. Please request your transcripts from your school as soon as possible to be sent to students@ahit.com.
The Tennessee Terms and Conditions are contained in the attached three links:
Pre-Enrollment Checklist
Enrollment Agreement
Catalog
Transferability of Credit Disclosure
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
Texas-Specific Terms and Conditions
The Texas Terms and Conditions are contained in the attached link:
In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from American Home Inspectors Training General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.
American Home Inspectors Training is owned by The CE Shop, LLC.
Other Terms and Conditions
You agree that The CE Shop LLC dba American Home Inspectors Training has the right to terminate your account at any time if American Home Inspectors Training has reason to believe that your account is being fraudulently accessed for unauthorized reasons. If you have questions concerning any of American Home Inspectors Training’s Terms and Conditions, please feel free to contact American Home Inspectors Training by calling American Home Inspectors Training’s Customer Service Department at 800.441.9411 or by sending an email to ahit@TheCEShop.com.
INSTRUCTOR RECOMMENDATIONS
Student acknowledges that any product recommendation made by the class Instructor is a personal recommendation of the Instructor and not an AHIT recommendation or endorsement. AHIT has no responsibility or liability for any Instructor recommendations.
GENERAL RELEASE
Student acknowledges that training courses may require hands-on training both inside and outside of Student’s training center. This training may involve activities that contain a risk of injury. Non-exclusive examples of such activities include roof inspections and electrical inspections. Student must determine his or her own comfort level with regard to activities performed and not participate in those activities with which Student is uncomfortable or physically unable to perform. Student hereby assumes all risk of injury.
By participating in an activity, Student, for his or her heirs, executors, administrators, successors and assigns does release, acquit and forever discharge The CE Shop LLC dba American Home Inspectors Training and its shareholders, directors, officers, employees, agents, successors, assigns, and affiliates from any and all claims, actions, causes of actions, demands, rights, damages, costs, expenses and compensation whatsoever Student may have on account of or in any way resulting from any and all accidents, injuries and damages that occur during training and the consequences thereof of any kind.
Student further declares and represents that no promise, inducement or agreement not herein expressed has been made to the Student and this Release contains the entire agreement between the parties and that the terms of this Release are contractual and not a mere recital.
COPYRIGHT POLICY
All rights are reserved. All course materials offered by American Home Inspectors Training are copyrighted by either American Home Inspectors Training or its licensed content providers. No part of American Home Inspectors Training’s course content may be reproduced, retransmitted, distributed, sold, published, broadcasted, or circulated, including to individuals in the same company or organization, without the express written consent of American Home Inspectors Training. Course content received electronically via the internet may (when permitted) be displayed or printed for your personal, non-commercial use only. Purchase of a course includes a license for one person to use the course materials through course expiration, unless otherwise stated. Completed course access is available for a minimum of six (6) months. It is not permissible to distribute files containing course materials or printed versions of course materials to individuals who have not purchased the course(s) without the express written consent from American Home Inspectors Training. It is also not permissible to make the course materials available to others over a computer network, intranet, internet, or any other storage, transmittal, or retrieval system without the express written consent of American Home Inspectors Training
LEGAL WAIVER
The CE Shop LLC dba American Home Inspectors Training, its authors, publishers, instructors, and employees are not in any way offering legal, accounting, tax, or any other professional or legal advice. No information communicated by any of the above or contained in any course(s) created by American Home Inspectors Training, shall be construed as such. If professional or legal advice is required, you should seek the services of a competent advisor. Further, while American Home Inspectors Training provides packages and courses designed to meet your needs, IT IS SOLELY YOUR RESPONSIBILITY to ensure you have ordered and completed the correct number and type (mandatory/elective) of hours required to obtain or renew your license by your deadline. By purchasing from American Home Inspectors Training, you hereby agree to hold harmless and release American Home Inspectors Training, and its directors, officers, agents, instructors, and employees from any and all liability and/or loss or damage based on, or in any way related to, American Home Inspectors Training’s course content or American Home Inspectors Training’s providing of the course content.
FOR INFORMATIONAL PURPOSES ONLY
The content on American Home Inspectors Training website is intended to be used for informational purposes only. Products and services offered by American Home Inspectors Training are not available in all jurisdictions or for all license types. The website may also contain technical inaccuracies or typographical errors. American Home Inspectors Training will, from time to time, revise the information, products, and services described on American Home Inspectors Training website and American Home Inspectors Training reserves the right to make such changes at any time without notice.
SMS POLICY
American Home Inspectors Training currently offers SMS service as a courtesy to students and students are not required to opt into our SMS service. As a part of our SMS service, we may text you with marketing or other informational messages at the mobile phone number provided to us.
- By opting-in to our SMS service, you confirm that you are the owner of the mobile phone number you provide us with, control access to that number, and will notify us of any change to your phone number. If you change your mobile phone number after opting in, you agree that we may continue to send you texts at the new mobile phone number unless you opt-out. Depending on the terms of your service agreement with your wireless carrier, message and data rates may apply, including applicable roaming charges. Most wireless carriers support our text/SMS messages. Check with your wireless carrier if you have questions.
- To participate in our SMS service, you must opt-in through American Home Inspectors Training website or over the phone. The frequency of text messaging will vary. By opting into our SMS service, you consent to receive messages from us in response to any messages you may send to us. Text STOP to opt out of our SMS service. When you opt out, we will send you a confirmation text.
- WE DO NOT GUARANTEE THE ACTUAL OR TIMELY DELIVERY OF ANY MESSAGE WE SEND YOU. WE ARE NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATED TO, THE FAILURE OF ANY MESSAGES TO BE ACTUALLY OR TIMELY DELIVERED TO YOU FOR ANY REASON WHATSOEVER, INCLUDING THOSE CAUSED BY A TECHNICAL ERROR OR OTHER PROBLEM WITH OUR SYSTEMS, THOSE OF YOUR MOBILE SERVICE PROVIDER, A THIRD-PARTY COMPANY OR ISSUES RELATED TO YOUR WIRELESS SERVICE OR MOBILE DEVICE. CARRIERS ARE NOT LIABLE FOR DELAYED OR UNDELIVERED MESSAGES.
American Home Inspectors Training mobile message service (the “Service”) is operated by The CE Shop LLC dba American Home Inspectors Training and its subsidiaries (“The CE Shop”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“mobile Terms”). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile terms at any time and encourage you to review our Terms and Conditions and Mobile Terms whenever you interact with us to stay informed. Your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to American Home Inspectors Training’s SMS/text Service, you agree to receive recurring SMS/text messages from and on behalf of American Home Inspectors Training and its subsidiaries through your wireless provider with the mobile number you provided, even if you mobile number is registered on any state or federal DO Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service Promotional messages may include promotions, product launches, giveaways, special offers, and other marketing offers (e.g., cart reminders.)
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of, or required, to make any purchase with American Home Inspectors Training or its subsidiaries. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Messages and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt out of the Service at any time. Text the single keyword command STOP to +18332960747 for real estate and +18339622748 for home inspection or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation via text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other American Home Inspectors Training. or one of its subsidiaries’, mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective Mobile Terms.
For Service support or assistance, text HELP to +18332960747 for real estate and +18339622748 for home inspection or email marketing@theceshop.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. you acknowledge the any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the Service with your new number.
You agree that American Home Inspectors Training and its subsidiaries will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
CONSENT TO RECORDING
By utilizing the telephone or chat feature to contact American Home Inspectors Training, and its subsidiaries, you explicitly consent to the recording of all communications, including but not limited to text, images, audio, and any other form of data exchanged through either method. The purpose of recording is to enhance the quality of service, ensure compliance with applicable laws, and for internal training and improvement purposes.
LINKS TO OTHER INTERNET SITES
Links to other internet sites (“hyperlinks”) on American Home Inspectors Training website are included only as a convenience for you as a visitor to American Home Inspectors Training website. American Home Inspectors Training makes no judgments or warranties with respect to the accuracy, timeliness, or suitability of the content of any of these hyperlinks, and American Home Inspectors Training assumes no liability for the content or presentation of the hyperlinks. By providing a hyperlink to a service or third-party website, American Home Inspectors Training does not endorse the linked service or website, its content, or its sponsoring organization. We encourage you to read the privacy statements of each and every website to which we link. Please note that these websites may or may not have privacy policies and those policies may be more or less restrictive than The CE Shop LLC dba American Home Inspectors Training’s privacy policy.
VIRUSES
It is your responsibility to scan any and all downloaded materials received from the Internet. American Home Inspectors Training shall not be responsible or liable for any damage caused by viruses or related hazards, whether or not that virus or hazard resulted from a visit to American Home Inspectors Training website. You, and not American Home Inspectors Training, assume the entire cost of all necessary servicing, repairs, or correction related to computer viruses.
SECURITY
The CE Shop LLC dba American Home Inspectors Training takes standard precautions to ensure that its systems are secure and that they meet industry standards, including the application of firewalls for its internet-based systems. When appropriate, The CE Shop LLC dba American Home Inspectors Training employs the use of encryption technologies, user authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms. The CE Shop does not guarantee that your information is safe from an attack on its systems. By purchasing from American Home Inspectors Training, you hereby agree to hold harmless and release The CE Shop LLC dba American Home Inspectors Training, and its directors, officers, agents, instructors and employees from any and all liability or loss or damage based on or in any way related to the above in any form or fashion.
INFORMATION PROVIDED “AS IS”
THE COURSES PROVIDED BY AMERICAN HOME INSPECTORS TRAINING AND THE INFORMATION CONTAINED ON THE AMERICAN HOME INSPECTORS TRAINING WEBSITE ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. AMERICAN HOME INSPECTORS TRAINING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AMERICAN HOME INSPECTORS TRAINING DOES NOT WARRANT THAT THE ACCESS TO AMERICAN HOME INSPECTORS TRAINING WEBSITE WILL BE UNINTERRUPTED, THAT THE MATERIALS AND/OR COURSES CONTAINED THEREIN WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT AMERICAN HOME INSPECTORS TRAINING WEBSITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF DAMAGES
UNDER NO CIRCUMSTANCES SHALL AMERICAN HOME INSPECTORS TRAINING BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS AND/OR COURSES ON THE AMERICAN HOME INSPECTORS TRAINING WEBSITE, EVEN IF AMERICAN HOME INSPECTORS TRAINING OR AN AUTHORIZED AGENT OR BROKER, CONTRACTOR, OR OTHER REPRESENTATIVE/EMPLOYEE OF AMERICAN HOME INSPECTORS TRAINING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If applicable law does not permit the exclusion or limitation of liability or certain categories of damages, the above limitation or exclusion may not apply to you and the applicable law shall govern. In no event, however, shall American Home Inspectors Training’s total liability to you for all damages, losses, or causes of action exceed the amount paid by you to The American Home Inspectors Training in the last twelve (12)-month period. No claim may be brought more than one (1) year after accrual of such claim.
MARKETING
By using the Website in any fashion, unless you opt out, you agree that The CE Shop LLC dba American Home Inspectors Training may market to you. Accordingly, should you not want to be marketed to, please opt out of any marketing campaign sent to you.
Media Release
By submitting or providing any content (including images, video, audio, testimonials, or quotes), you grant Mbition LLC a perpetual, non-exclusive license to use, edit, and share such content for any purpose, including advertising and promotion, without compensation. You confirm you have rights to the content and waive any claims related to its use.
DISCLOSURES
The CE Shop LLC dba American Home Inspectors Training makes no representations except as expressly set forth in this policy, and under no circumstances does The CE Shop LLC dba American Home Inspectors Training make any claim, promise, or guarantee for employment or state licensure.
The CE Shop LLC dba American Home Inspectors Training reserves the right to change courses, start dates, tuition, and to cancel courses. Any changes will be made in accordance with state rules and regulations. The information contained in this policy is true and correct to the best of The CE Shop LLC dba American Home Inspectors Training’s knowledge.
Mbition LLC is a wholly owned entity of The CE Shop LLC.
ACKNOWLEDGEMENT
I agree to these terms and conditions including, but not limited to the terms of any applicable enrollment agreement, refund policy, privacy policy, waiver, release, or any other school policy. By beginning a course, I acknowledge that I am agreeing to The CE Shop LLC terms and conditions and all other school policies. I also consent to electronic delivery of information from The CE Shop, LLC, Mbition LLC, American Home Inspectors Training, and Stringham Schools.
Privacy Policy
Last Modified Date: April 15, 2025
Career Certified, LLC and its affiliates and subsidiaries, including The CE Shop LLC, Mbition LLC d/b/a Stringham Schools, Mbition LLC d/b/a American Home Inspectors Training, A.D. Banker & Company L.L.C, Ermann Associates, LLC d/b/a Amber Book, 1494961 B.C. Unlimited Liability Company, d/b/a AnalystPrep, Exam Pros, LLC d/b/a My Contractors License, and Contractor Book Warehouse LLC, (collectively, the “Company,” “we,” “our,” or “us“) values the privacy of our customers, individuals interested in our business, users of our LMS systems, and visitors to our host of websites (collectively, “you” and “your“), including but not limited to careercertified.com, theceshop.com, mbitiontolearn.com, stringhamschools.com, AHIT.com, adbanker.com, amberbook.com, analystprep.com, mycontractorslicense.com, and contractorbookwarehouse.com (collectively, the “Site“). We provide this privacy policy (“Privacy Policy“) to describe and explain our information collection practices, commitment to data security, and the process to exercise certain privacy rights. This Privacy Policy applies to information collected when you use the Site, purchase any of the products offered on the Site (“Products“), or when you interact with any other website that links to this Privacy Policy, which collects personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws (“Personal Information“). By accessing and using the Site containing a link to this Privacy Policy, receiving the Products, or otherwise providing us with Personal Information, you agree to the terms and conditions of this Privacy Policy and any updates we make to it. If you do not agree to the terms and conditions of this Privacy Policy, then please do not provide us with your information. Please note, however, that if you choose to limit the information that you provide to us while using the Site, you may not be able to use or participate in certain features of the Site.
1. REVISIONS AND UPDATES TO THIS PRIVACY POLICY
We reserve the right to revise or update this Privacy Policy at any time, and you should periodically review the Privacy Policy to learn of any revisions or updates. If the revision or update is material, we will provide you notification via email or via the Site; however, for non-material revisions or updates, we will notify you by posting the revised or updated Privacy Policy and its “Last Modified Date” on the Site. Using the Site thereafter constitutes your agreement to and acceptance of the Privacy Policy and its revisions or updates.
2. COLLECTION OF PERSONAL INFORMATION
We collect Personal Information about you in various ways, including:
- Directly from you;
- Automatically when you use the Site; and
- From third parties.
a. Personal Information from You
The Company may collect Personal Information directly from you when you use the Site. For example, when you register for an account, pay for the Products, or complete your course. The Company collects the following types of Personal Information:
- Identifiers, including name, telephone number, postal address, email address, date of birth, financial and bank information, driver’s license number, social security number;
- Information Listed in the California Customer Records Statute, including name, postal address, telephone number, social security number, driver’s license number, employment information and history, financial and bank information;
- Legally Protected Characteristics under California or Federal Law, including race, gender, marital status, military or veteran status, age;
- Commercial Purchasing Information, including products or services purchased, obtained, or considered and other purchasing or consuming histories and tendencies;
- Biometric Information, including photos of users;
- Education Information, including employment status, professional license number, and history;
- Employment Information, including social security number, driver’s license number.
- Order Information, including name, shipping address, and financial information.
- Sensitive Personal Information, including social security number, driver’s license number.
Special Category Information
Some of the information that we may collect as a result of providing the Products is particularly sensitive (e.g., social security number and driver’s license number). We only collect this information as provided by or consented by you. Such sensitive information is only shared for the purpose of providing the Products you request or as consented for and will not be shared or used by us for any other purposes.
b. Personal Information Automatically Collected
The Company and third-party service providers may automatically collect information about you when you use the Site. This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics so that we can improve our Services and Site. This information includes:
- Identifiers, including IP address, cookies;
- Internet or Other Electronic Network Activity Information, including browsing history, browser and device information, hardware model, software, preferred language, unique device identifiers, advertising identifiers, network information, clickstreams, search history, information regarding your interaction with our Site, cookies, pixel tags, browser version, IP address, entry and exit pages, various operating system; and
- Geolocation, including IP address.
i. Cookies
Like many other websites, we and our partners use cookies (a small, removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit the Site or purchase the Products) and various technologies to collect and store information, and this may include sending one or more cookies or anonymous identifiers to your device. You can disable cookies by turning them off in your browser, however, some areas of the Site may not function properly if you do so. We use cookies to help us improve your access to the Site and identify repeat visitors to the Site. For instance, when we use a cookie to identify you, you do not have to log in a password more than once, thereby saving time and improving efficiency while on the Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Site. Usage of a cookie is in no way linked to any personally identifiable information on the Site. Please be aware that some of our business partners may use cookies or other methods of tracking and targeting use on the Site. However, we do not have access to nor control over these cookies and this Privacy Policy does not extend to such third parties or third-party cookies.
ii. Google Analytics
We use Google Analytics on the Site to help us analyze the traffic on the Site. For more information on Google Analytics’ processing of Personal Information, please see http://www.google.com/policies/privacy/partners/ You may opt out of the use of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
iii. Do-Not-Track
Many web browsers include a Do Not Track (“DNT”) feature or setting that signals your preference not to have data about your online browsing activities monitored and collected. However, there is currently no uniform standard for recognizing and implementing the DNT signals. As such, the Company does not monitor or respond to DNT browser requests. If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.
c. Personal Information from Third Parties
In addition to collecting some Personal Information directly from you, we may collect Personal Information from third parties including our Affiliates and Subsidiaries, data providers, and regulatory agencies where permitted and required by law. You agree that the third-party providers of data, not the Company, are responsible for maintaining your information with proper and sufficient accuracy and authority in accordance with all governing laws and regulations. We make no effort to verify any information for any purpose, including accuracy, legality, or non-infringement that we properly receive from third parties. We may also receive information about you from social media platforms, such as when you interact with us on those platforms or access our social media content. Please note that the information we may receive from those third-party sites (such as Facebook, Instagram, Twitter and YouTube) is governed by the privacy settings, policies and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information using a social media platform.
3. PURPOSE OF COLLECTION
The Company processes Personal Information to do the following:
- Provide the Site, Products, and information that you request from us;
- Enhance, develop, and improve the Site and the Products;
- Notify you about any changes to the Site or any of the Products;
- Provide you with information regarding your transactions with us, usage of the Products, or transactions with third parties on your behalf;
- Provide a more personalized experience and recognize you when you return to the Site;
- Perform services on our behalf by our Affiliates or other unaffiliated companies, such as managing hosting services or processing services to facilitate our business and the provision of services to you;
- Maintain the security and integrity of the Site and our IT systems;
- Analyze transactions, trends, and statistics regarding the use of the Products;
- Analyze user traffic with respect to various services available through the Site to allow for a more customized and enjoyable user experience;
- Contact you regarding your transactions with us, your usage of the Products or transactions, or to contact you with information that may be of use or interest to you;
- Support our internal and business operations, including marketing and advertising;
- Fulfill any other purpose for which you provide it;
- Fulfill any legal or regulatory requirements and any of our internal policies;
- Fulfill other purposes disclosed at the time of collection;
- Enforce separate agreements between you and us, enforce this Privacy Policy, or in connection with a transaction with similar effect;
- For any other purpose with your consent; and
- As otherwise set forth in this Privacy Policy.
4. DISCLOSURE OF PERSONAL INFORMATION
We do not sell, share, rent, or otherwise disclose the Personal Information collected from the purchase of Products or on the Site, to third parties for monetary or other valuable consideration, unless otherwise stated below or with your consent:
- Parent Companies, Subsidiaries, & Affiliates. We may disclose Personal Information about you to our Parent Companies, Subsidiaries, and Affiliates;
- Regulatory Agencies and Insurance Industry Associates. We may disclose Personal Information about you to regulatory agencies to comply with state regulatory requirements, such as state licensure rules and state taxation requirements. We may also disclose to insurance industry associates, such as the National Insurance Producer Registry Gateway, Financial Industry Regulatory Authority (FINRA), Nationwide Mortgage Licensing System (NMLS), and other similar entities, to enable you to do business for them, obtain information from, or make certifications or other filings on your behalf.
- Business Partners. We may share your Personal Information with our business partners to provide you with a product or service you have requested. We may also share your Personal Information to business partners with whom we jointly offer the Products.
- Service Providers & Contractors. We may share your Personal Information with contractors, service providers, and other third parties we use to support our business, including but not limited to internal and business operations, security, proctoring, and payment processing, and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them;
- Advertising Partners. We may share your Personal Information with third party advertising partners, such as Google Display Advertising and Remarketing services. These advertising partners may use first- and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Site. You can opt out of these services using the Ads Preferences Manager or you can use the Google Analytics opt-out browser add-on. These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks, commonly referred to as “interest-based advertising.”
- Real Estate Firms. We may disclose your Personal Information to real estate firms as a part of your participation in the Agent Start program.
- Referrals. We may disclose your Personal Information to your referral source, the referring third party that led you to the Site.
- In The Event of Merger, Sale, Divestitures, or Change of Control. We may transfer or assign Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about the Site users is among the assets transferred.
- Other Disclosures. We may disclose your Personal Information if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any court order, law, or legal process, including responding to any government, law enforcement, or regulatory request or complaint; enforce or apply our terms of use (“Terms of Use”), other agreements, including between you and us, and any other documents included or referenced therein (all of which are incorporated into and made a part of this Privacy Policy by this reference); (iii) fulfill the purpose for which you provide it; (iv) detect, prevent, or otherwise address fraud or security issues; or (v) protect against harm to our, your, or third parties’ rights, property, or safety.
We may share de-identified and/or aggregate analytics with third-party partners about how users interact with the Products or the Site, including usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Site.
5. THIRD PARTY WEBSITE
The Site may link to third-party websites, online services, products, mobile applications and/or contain advertisements from third parties that are not affiliated with us—and which may link to other websites, services, or applications. Please be aware that we are not responsible for the privacy or practices of other websites or third parties, including those using the Company or our Affiliates and Subsidiaries branding. We do not make any guarantee regarding those third-party websites, services, or applications, and we are not liable for any loss or damage caused by the use of such sites. Any data collected by third parties is not covered by this Privacy Policy. You should review the policies of the third parties and contact them directly if you have any questions about their services or practices. This Privacy Policy covers only the Site and not any other website.
6. SURVEYS & CONTESTS
From time-to-time the Site may request information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore whether or not to disclose information sought by such surveys or contests. These surveys are in addition to and separate from any course completion surveys, which are mandatory. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Site. We may contact you regarding the surveys and contests to notify the winners and award prizes. You should carefully review the official rules of any survey or contest in which you participate, including any option to opt-out of receiving special offers and marketing material by unchecking the appropriate box when registering. We may share your information, as required by law or regulation, to third party regulatory agencies in order to comply with state regulatory requirements, such as state licensure rules and state taxation requirements. If you have any questions or concerns, please contact us via the Contact Us section below.
7. TESTIMONIALS
From time-to-time, we may display personal testimonials of yours received via email or as otherwise received from you by the Company. By accepting the Terms of Use, which incorporate this Privacy Policy, you consent to our use of any such personal testimonial. If you would like for us to remove your testimonial at any time, please contact us via the Contact Us section below, and we will promptly do so.
8. CHOICES
You have choices about how we use your information. Please understand that if you choose not to disclose information to us, it may affect your ability to use some features on the Site.
a. Cookies & Similar Technologies
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
b. Marketing
From time to time if you have supplied your email address and contact information, the Company and its affiliates may send you marketing or informational emails. If you do not wish to have your information used by us to promote the Products or third parties’ products or services, you may opt out of these communications and any future contact from us by contacting us as specified in the Contact Us section below. If we have sent you a promotional email and you wish to stop receiving certain emails, please click the “unsubscribe” link at the bottom of the email. This opt out does not apply to information provided to us as a result of a product purchase, surveys or contests, product service experience or other transactions.
c. Advertising
Advertisements appearing on the Site may be delivered by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers. We and our service providers may use information about your interactions with the Site to predict your interests and select the ads you see on and off the Site. This is known as interest-based advertising. We may also use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (“DAA”). We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. For more information about interest-based advertising and how you can opt out, visit:
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- Digital Advertising Alliance: http://www.aboutads.info/choices
- Network Advertising Initiative: http://www.networkadvertising.org/choices/
9. MINORS
We do not knowingly collect or solicit Personal Information on individuals under the age of 18. You are required to verify that you are 18 years of age or older when you register. If you are under the age of 18, you must have parental or guardian consent prior to providing any information to or on the Site or through any of its features, use any of the interactive or public comment features of the Site, or provide any Personal Information about yourself to the Company. If we learn that we have inadvertently collected or received Personal Information from a person under the age of 18, other than where such Personal Information has been provided with parental or guardian consent, we will delete that information as quickly as possible. If you believe that we, with the exception of where such Personal Information has been provided with parental or guardian consent, may have any Personal Information from or about a person under the age of 18, please contact us as specified in the Contact Us section below. We encourage parents to monitor their children’s Internet usage and/or to use web filtering technology to supervise their children’s access to the Internet.
10. CONFIDENTIALITY & SECURITY
The Company utilizes a number of security technologies, policies and procedures that are designed to protect your Personal Information from unauthorized access, use or disclosure. We have implemented security technologies on the network, server, and application levels and use secure (“SSL”) connections and encryption policies designed to protect against the loss, misuse and alteration of your Personal Information during transmission. We cannot, however, control the manner in which your Personal Information is transmitted to us, either by you or a third party acting on your behalf, or the manner in which regulatory agencies may require disclosure of your Personal Information to them. Our procedures regarding the handling of your Personal Information are designed to comply with the requirements of United States laws and regulations. When contracting with service providers and/or contractors, we take appropriate steps to ensure that such third parties are required to maintain adequate protection of your information. We take precautions to protect the sensitive information you submit; your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
11. RETENTION PERIOD
We will only keep your Personal Information for as long as necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, student records or other legal requirements).
12. TRANSFER OF PERSONAL INFORMATION TO A THIRD COUNTRY
The Site is hosted in the United States and are intended solely for individuals located within the United States. If you do not reside in the United States and provide Personal Information to us, please note that your Personal Information will be transferred, processed, collected, used, accessed and/or stored in the United States and subject to U.S. laws. The laws in the United States may not provide the same protections for your Personal Information as the jurisdiction in which you are located. Do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict such transfers.
13. AGENT START
We participate in the Agent Start program. You must consent to participate in this program prior to enrollment. As a part of your enrollment and participation in this program, we will collect, process, and share your Personal Information with third party vendors and contractors. For more information on the Agent Start program, please visit https://www.theceshop.com/legal.
14. CALIFORNIA RESIDENTS’ PRIVACY RIGHTS
This section explains how we collect, use, and disclose Personal Information about users, customers, and visitors who reside in California (“consumers” or “you”). It also explains certain rights afforded to consumers under California’s Shine the Light law and the California Consumer Privacy Act of 2018 (“CCPA”), as revised and updated by the California Privacy Rights Act (“CPRA”). This section uses certain terms that have the meaning given to them in the CCPA including Personal Information. “Personal Information” for purposes of this Privacy Policy is as defined by applicable laws. The following section does not apply to individuals who do not live in California on a permanent basis, individuals who we do not collect Personal Information about, or individuals for whom all of the information we collect is exempt from California laws.
a. Categories of Personal Information Collected
We may collect (and have collected during the 12-month period prior to the “Last Modified” date of this Privacy Policy) the above categories of Personal Information about you in the Collection of Personal Information section above.
b. Purpose of Collection
We may use (and may have used during the 12-month period prior to the “Last Modified” date of this Privacy Policy) your Personal Information for the business or commercial purposes described in the Purpose of Collection section above.
c. Sources of Personal Information
During the 12-month period prior to the “Last Modified Date” of this Privacy Policy, we may obtain (and may have obtained) Personal Information about you from the sources identified in the Collection of Personal Information section above.
d. Selling and Sharing Personal Information
The definitions of Personal Information, ‘share,’ and ‘sale’ under CCPA are broad. Like many companies, we use services that help deliver interest-based ads and personalization to you, which may involve transfer Personal Information to business partners for their use, such as Google Analytics. Please see Google Analytics section above on how to opt-out of Google Analytics. During the 12-month period prior to the “Last Modified Date” of this Privacy Policy, we may have shared or disclosed the following categories of Personal Information about you for a business or commercial purpose with certain categories of third parties, as described below:
| Categories of Personal Information that May Be Sold, Shared, or Disclosed | Categories of Third Parties to whom Personal Information May Be Sold, Shared, or Disclosed | Business or Commercial Purpose of Selling, Sharing, or Disclosing Personal Information |
| Identifiers |
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| Personal Information Categories Listed in The California Customer Records Statute (Cal. Civ. Code §1798.80(e)) |
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| Protected Classifications under California or Federal Law |
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| Biometric Information |
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| Commercial Purchase Information |
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| Internet or Other Electronic Network Activity Information |
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| Geolocation |
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| Education Information |
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| Employment Information |
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| Sensitive Personal Information |
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e. California Consumer Privacy Rights
Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, e-mail and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Us section below with a reference to California Disclosure Information. Under CCPA, consumers have certain rights regarding their Personal Information, as described below.
- Right of Access: You have the right to request, twice in a 12-month period, that we disclose to you the following information about you, limited to the preceding twelve (12) months:
- The categories of Personal Information that we collected about you;
- The categories of sources from which the Personal Information is collected;
- The business or commercial purpose for collecting or selling Personal Information;
- The categories of third parties with whom we share Personal Information;
- The specific pieces of Personal Information that we have collected about you;
- The categories of Personal Information that we disclosed about you for a business purpose or sold to third parties; and
- For each category of Personal Information identified, the categories of third parties to whom the information was disclosed or sold.
- Right of Deletion: You have the right to request that we delete any Personal Information about you which we have collected from you, subject to exceptions within the law.
- Right to Opt-Out: You have the right to opt-out of the disclosure of Personal Information about you for monetary or other valuable consideration.
- Right to Opt-In: We have actual knowledge that we collect, share, or sell the Personal Information of minors under the age of 18 with parental or guardian consent.
- Right to Limit Use and Disclosure of Sensitive Personal Information: You may request specific limitations on further sharing, use, or disclosure of your Sensitive Personal Information that is collected or processed for “the purpose of inferring characteristics about a consumer.” However, we do not collect or process Sensitive Personal Information for this purpose.
- Right to Correction: You have the right to request that we maintain accurate Personal Information about you and correct any Personal Information about you which we have collected from you, subject to exceptions within the law.
If you would like to exercise your California privacy rights, please refer to the Consumer Requests and Verification section below.
15. CONSUMER REQUESTS AND VERIFICATION
a. Right to Non-Discrimination
We may not discriminate against you because you exercise any of your rights under CCPA, including, but not limited to:
- Denying goods or services to you;
- Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
- Providing a different level or quality of goods or services to you; or
- Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
b. Verifying Requests
You may request to exercise your rights of access, deletion, or correction under CCPA by contacting us as described in the Contact Us section below. To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request. If you request access to or deletion of your Personal Information, we may require you to provide any of the following information: name, date of birth, email address, telephone number, or postal address. When you make such a request, you can expect the following:
- As required under applicable law, we will verify your identity. You will need to provide us with your email address and full name. We may ask for additional information if needed.
- We will confirm that you want your information accessed, corrected, and/or deleted.
- We will confirm our receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
- We will respond to your request within 45 days upon receipt of your request. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
- In certain cases, a request for access, correction, or deletion may be denied. For example, if we cannot verify your identity, the law requires that we maintain the information, if we need the information for internal purposes such as providing Products or completing an order, or if we must keep the information pursuant to state or federal laws. If we deny your request, we will explain why we denied it and delete any other information that is not protected and subject to denial.
c. Authorized Agents
You may designate an authorized agent to request any of the above rights on your behalf. You may make such a designation by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as described in the Contact Us section below to make a request on your behalf. Even if you choose to use an agent, we may, as permitted by law, require:
- The authorized agent to provide proof that you provided signed permission to the authorized agent to submit the request;
- You to verify your identity directly with us; or
- You to directly confirm with us that you provided the authorized agent permission to submit the request.
16. REVIEWING AND UPDATING YOUR INFORMATION
You may access and update your Personal Information by logging into your account, select “My Profile” and make the necessary updates. You may also contact us as specified in the Contact Us section below. Any revisions you provide to your Personal Information will be applied in our records but may not be updated in the records of the third parties to which we have provided your data at your request. If you would like to review and correct the Personal Information that has been provided to third parties, you will need to contact them directly.
17. CONTACT US
If you have any questions or concerns regarding our privacy practices, your privacy rights, or this Privacy Policy, please use one of the following methods to contact us: Email: privacy@careercertified.com. Toll-free Number: 888-559-7354
