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Platinum Software Technical Support Offer*

For existing users of our InspectIt® reporting software, we are pleased to announce a special offer. Our Platinum support package that was priced at an annual fee of $250 is now available for just $9.95 per month* or $109 for the year*! Customers that are not current with technical support must pay the upgrade fee to re-enroll in our Platinum support package.

Regardless of when you purchased your software, you can begin to receive this service that includes:

  • Toll-free telephone software support
  • Unlimited software upgrades
  • Access to alternate report layouts (narrative, combination checklist/narrative, full checklist, etc.)
  • Online software training workshops
  • Discounts on other InspectIt software products

Click on the Buy Now button below to take advantage of this special offer.

Buy Now!

$249 InspectIt ReportPlus UPGRADE
WITH 1 YEAR PLATINUM SUPPORT PACKAGE*

   
Buy Now!

$199 InspectIt ReportPro for Texas UPGRADE
WITH 1 YEAR PLATINUM SUPPORT PACKAGE*

*Customers not current with technical support must pay Upgrade fee to re-enroll.


Software Technical Support Service Standard

American Home Inspector's Training provides technical support toll-free by telephone or by e-mail during our normal business hours of 9:00 AM to 5:00 PM, Central time, Monday through Friday. Our support is designed to assist you in the installation and use of our software and to provide you solutions to any issues you have relating to the technical functionality of our AHIT* software.

Because of the nature of and time required for technical support, our team is committed to commence working on your issue within one business day. We are dedicated to answering and resolving all calls and emails to our Support Team in the order that they are received.

To ensure that we are able to handle your specific needs, we limit any individual support call to a maximum duration of 20 minutes. Although most calls typically last only 6 minutes, it is imperative that we make the most efficient use of our support service associates so there are there when you need them. To make your call as smooth and easy as possible, we ask that you be at your computer, have a copy of the User's Guide readily accessible, and have your InspectIt application open.

Each of our software products comes with one year of support service and your support package also provides you with instructions to customize your software. Support also includes our popular Software Training Workshops that are conducted via the Internet; see the AHIT web site for the schedule of training sessions.

*Special Note: The support package does not include support for Microsoft® Word, Windows®, or other software such as CD writing programs that may be on your computer. However, we have a help page on our web site that provides you with links and information to assist you if you need help in these areas.


Technical Support Links

Support Technician

You will find our Frequently Asked Questions are typically answers the most common issues our customers have. We also conduct Online Software Workshops to help you get the most out of your InspectIt® software. You will also find the most recent software upgrades are available for downloading. If you are unable to find the answer to your question you can still contact our technical support team.