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 Course # 103 - Field/Lab Inspection Training Outline

Morning Session: Practical Skills and Tools

I. Introduction

- Survival Technique
- See vs. Try
- How You Will Benefit From This Class
   » Basics and Fundamentals
   »Specific Verbiage
- A Professional, 12-Week Marketing Plan

Course Goals
- Building a Referral Base
- Understanding Sales and Marketing
   » Marketing Definition
   » Sales Definition
- Key Steps to Professionalism

II. Critical Marketing Tools For Your First 30 Days

- Company Name / Legal Entity
   » Partnership, LLC, LLP, Corporation (Handout)
- Sphere of Influence
- Business Cards
- Brochures and Holders
- Letterhead
- Signs for Auto
- Career Apparel
- Day Planner / Organizer
- 10 Benefits Flyer
- Insurance
- Checking Account
- NAHI / ASHI Certification
- Pass National Exam
- 12-Week Marketing Plan

Afternoon Session: Communications and Soft Skills

Communications Basics

- Appearance
- Vocabulary
- Tonality
- Getting Your “Rap” Down
   » Anatomy of a presentation

Realtors

- Understanding them
   » Who Are They?
   » How do I Build Solid Relationships With Realtors?
   » Where to Market
   » When to Present
- Realtor Terminology Inspections
- Taking the Call
   » Telephone Etiquette
   » Closing the Sale
- Introducing Yourself at the Inspection
- Driveway Presentation
- Presenting Your Report

Other Marketing Opportunities

- Realtor Functions
- Title Companies
- Listing Inspections

Ready, Set, SUCCEED!!!

- First 10 Days
   » Tools / Activities
- First 20 Days
   » Tools / Activities
- First 30 Days
   » Tools / Activities

Summary

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